A única informação da Google que vi publicada até agora foi uma resposta ao TechCrunch, onde garantem que foi algo localizado e pequeno e que tentarão recuperar, junto com os donos das contas, os dados apagados. Porém sem falar absolutamente nada da causa do problema, o que nos deixa a questão: Será que foi resolvido, ou voltará a acontecer?

” Hi there TechCrunch folks,

We saw your post today about Gmail and wanted to let you know what was going on.

Regretfully, a small number of our users — around 60 — lost some or all of their email received prior to December 18th. Once we found out about this issue, we worked day and night to confirm that only a few accounts were affected and to do whatever we could to restore as much of the users’ accounts as we could. We’ve also reached out to the people who were affected to apologize and to work with them to restore the email from any personal backup they might have.

We know how important Gmail is to our users – we use it ourselves for our corporate email. We have extensive safeguards in place to protect email stored with Gmail and we are confident that this is a small and isolated incident.

Thanks,
Courtney “

[b]@le[/b], você já fez a comunicação ao suporte? Ele lhe responderam? Há um grupo http://groups.google.com/group/Gmail-Problem-solving/browse_thread/thread/e19d6ab5d41e58eb/bd2a9386c2a1ad41
com mais informações a respeito.

[]’s preocupados de um usuário com backup, mas que não quer sua conta principal sendo resetada!

Gandalf Wizard

Ps. desculpem a mensagem longa.